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Log in to my.fsu.edu.
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Select the “FSU Service Center” link.
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Select “Create New Case”.
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Your name and contact information will be filled in for you. Complete the Following Fields as indicated:
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Case Type: Support Request
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Category: Faculty/Staff Services
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Specialty Type: Building Access/Security (Alarms/Card Swipe)
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Detail: (Select the best fit from the following options)
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Closed Circuit Television (CCTV)
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Locknetics Card Access
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Report a malfunction
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Request building (onsite) security survey
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cCure Card Access
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Other
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Summary: Provide a brief summary of the request
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Details: Provide detail of the request.
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You may attach a file if desired.
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Be sure to “Save My Case” and make note of your case number for future reference.
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